proinity GmbH

Faerberstrasse 9
8832 Wollerau
phone:   +41 44 585 31 52


KeyCDN is a registered trademark and service of proinity LLC, a  privately funded company headquartered in Switzerland. We are a leading  European CDN provider that has built a next-generation content delivery  architecture from the ground up. Our mission is to develop and engineer a  content delivery solution that is accessible to as many people as  possible. KeyCDN is not based on a federated CDN or any other form of  reselling. Instead, we work together with various infrastructure  partners in order to optimize processes and keep a lean organization.

KeyCDN Active Regions
KeyCDN Active Regions

General Data Protection Regulation

The General Data Protection Regulation (GDPR) was enforced on May 25th, 2018. GDPR is a legislative change in the EU  data protection laws which seeks to strengthen the security and privacy  of personal data in the EU. KeyCDN is committed to adhering and meeting  the requirements of this new regulation to ensure the security and  privacy of both our customers and residents of the EU.

To satisfy the requirements of GDPR we've implemented several best practices and processes as specified by the GDPR guidelines.

Who Does GDPR Apply to?

GDPR applies to any company or organization that  collects personal data of EU residents. This not only applies to  companies or organizations within the EU, but to those anywhere in the  world as long as they are collecting EU-resident data.

How Does KeyCDN Help Meet Compliance for Data Controllers?

KeyCDN customers typically act as data controllers,  whereas KeyCDN acts as the data processor. Data controllers determine  why and how data will be processed while data processors process the  data on their behalf. As a controller, you are responsible for, and need  to be able to demonstrate, compliance with the principles of processing  personal data. These are: lawfulness, fairness and transparency, data  minimization, accuracy, storage limitation and integrity, and  confidentiality of personal data.

KeyCDN allows data controllers to gather visitor log  information for the purpose of analyzing, testing, and troubleshooting.  Client IP addresses are anonymized within the content delivery logs  provided. Furthermore, statistical data is aggregated and does not  contain any personal data.

There are scenarios where personal data may be  collected through visitors browsing a website, which depends on how such  a website is structured. This includes information stored in the  user-agent, referrer or URL. As soon as those fields contain personal  data, it is defined as an order or commission for data processing  according to Article 28 of the GDPR (General Data Protection Regulation,  a European Union regulation). In the event that this applies to you,  you are required by law to complete a Data Processing Agreement (DPA).  Please open a support request to receive the agreement.

KeyCDN's Commitment to GDPR Compliance

We are committed to our customers' success, including  compliance with the GDPR. Our privacy team is continually reviewing our  features and practices to ensure we support our customers with their  GDPR compliance requirements.

We encourage all of our customers to start reviewing their data security processes in preparation for GDPR compliance.